Frequently Asked Questions
What is your return policy?
We accept returns within 30 days of delivery. The item must be unused and in its original condition. Please contact us before returning an item.
Are your products handmade ?
Yes. Our products are carefully handcrafted by Moroccan artisans using traditional techniques and high-quality materials.
When will I receive my order ?
Orders are usually prepared within 3–5 business days. Delivery time depends on your destination and the shipping method selected at checkout.
Where are your products made ?
Our products are carefully handcrafted in Fès, Morocco, by skilled Moroccan artisans using traditional craftsmanship techniques.
What are the shipping costs
We offer free shipping on all orders.